Returns & Exchanges
At Midnight Hour, we want you to be completely satisfied with your dark aesthetic finds. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing